Shipping Policy

At PetPaws Paradise LLC, we know that when you order something for your furry, scaly, or feathery friend, you want it in their paws (or claws!) as quickly as possible. That’s why we’ve made our shipping process smooth, reliable, and stress-free—just the way your pets like it!

Our Shipping Options
We offer a variety of shipping options to make sure your pet’s favorite products arrive when and where you need them.

Standard Shipping: Our most popular option! Your package will be delivered within 5-7 business days after your order is processed. Perfect for those who aren’t in a rush but still want reliable delivery.

Expedited Shipping: Need it faster? Choose expedited shipping to receive your order in 2-4 business days. Because sometimes, waiting just isn’t an option (we get it!).

Express Shipping: When your pet simply cannot wait! Orders placed with express shipping will arrive within 1-2 business days. Because at PetPaws Paradise LLC, we know that pets are family.

Shipping Rates
We offer free standard shipping on all U.S. orders over $49. For orders under $49, a small shipping fee will be applied at checkout. Expedited and express shipping rates will vary based on the weight of the package and the delivery location.

Order Processing
Once you place an order, our team of pet lovers gets to work! Most orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays may take a bit longer to process. We’ll send you a confirmation email with a tracking number as soon as your order ships, so you can keep an eye on your package’s journey to your doorstep.

Tracking Your Order
Once your order is on its way, you’ll receive a tracking number via email. You can use this to track your package directly through the carrier’s website. If you have any questions about your order’s status, feel free to contact us at service@petpawsp.com or give us a call at 313-548-2434 .

Delivery Issues
While we do our best to ensure your package arrives safely and on time, sometimes things happen that are out of our control . If your package is delayed or lost in transit, please contact us right away. We’ll work with the carrier to resolve the issue and ensure that you and your pet are taken care of.